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Terms & Conditions

The use of the Tape2go.com website is governed by these Terms & Conditions, which will be governed and construed in accordance with the laws of England and Wales. If you do not accept these Terms & Conditions you should exit the Tape2go.com website immediately.

Your Tape2go.com purchases:

When you purchase a product from our website you accept that:

  • the goods are being purchased for the chosen and stated price excluding VAT at the current UK rate.
  • the goods must be paid for in full prior to dispatch and that you have the right to return goods only under the conditions of our Refunds & Returns policy.
  • the goods have been supplied to you in good faith and that any recomendation by us, is not a guarantee of product suitability for your application.
  • the goods will be dispatched using an independant courier and that any losses incurred by you, for their failure in service will not be reimbursed by Tape2go.com.

Custom Orders (exclusions):

  • As standard all our adhesive tape products are stocked at a level of 30 rolls / packs and your online orders are fulfilled from this stockholding.
  • Orders received above 30 rolls / packs are treated as "Custom Orders" specific to your individual requirements.
  • Such orders fall outside our standard Refund & Returns policy.
  • In the event that you return a "Custom Order" to us we will issue a credit note which must be redeemd within a 6 month period.
  • A re-stocking charge of £30 will be applied for returned "Custom Orders" which will be deducted from your credit note upon safe receipt of the goods back with us. 
     

Use of the Tape2go.com website:

Accessing Tape2go.com and downloading material from this website is done entirely at your own risk. Tape2go.com will not be responsible for any economic loss, loss of expected savings, loss of profits, loss of data or consequential losses, in each case whether direct or indirect arising from your use of, or inability to use or access the service, or following a failure, suspension or withdrawal of all or part of the service at any time.

In certain circumstances, additional Terms & Conditions may apply and will be made clear where applicable. For example, if you enter competitions, use products, services, forums or other community areas provided by Tape2go.com, additional rules and guidelines may apply.
 

When using the Tape2go.com website you agree:

  • not to use the website (or any part thereof) for any illegal purpose and agree to use it in accordance with all relevant laws;
  • not to access or use the website in a way that may cause the site to be interrupted, damaged or their effectiveness or functionality in any way impaired;
  • not to upload or transmit through the website without limitation, any computer viruses, macro viruses, trojan horses, chain letters, junk mail, spam, worms or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer;
  • not to post, distribute, upload or transmit through the website any material which is defamatory, infringing, offensive, or of an obscene or menacing character, or that may cause annoyance, inconvenience or needless anxiety;
  • not to threaten, harass, stalk, abuse, disrupt or otherwise violate the rights of others;
  • not to use the website in any manner which violates or infringes the rights of any person, firm or company;
  • that any personal information which you are required to provide is true, accurate, current and complete in all respects;
  • not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use;
  • not to obtain or attempt to obtain unauthorised access to the website or any private or member areas on the sites;
  • not to make any false or fraudulent orders, bookings or requests;
  • that in the event that you have any right, claim or action against any other user arising out of that user’s use of the website, then you will pursue such right, claim or action independently of, and without recourse to Tape2go.com.

    Information on the Tape2go.com website: 

    We try to ensure that the information on the Tape2go.com site is correct and up to date, however, we cannot guarantee this 100% accuracy due to the reliance on manufacturer and further third party information. For this reason we will not warrant the accuracy and completeness of any information. We may make changes to the content on the Tape2go.com website, or to the products and prices described in it, at any time without notice. All prices stated on the Tape2go.com website are the prices you will pay at checkout excluding VAT.

    Links to other websites:

    The Tape2go.com website may contain links to other sites over which Tape2go.com has no control. Such links are supplied solely for the convenience of users. Tape2go.com is not responsible for the contents or reliability of the linked sites and does not necessarily endorse the views expressed within them.

    Intellectual property:

    The Tape2go.com name and logos are registered trademarks and may not be used without written permission from Tape2go.com. All other intellectual property rights in all material or content supplied as part of the Tape2go.com website shall remain at all times vested in Tape2go.com.

    Our privacy policy:

    In certain circumstances, Tape2go.com may ask you to provide personal information. For more detailed information on how Tape2go.com collects and uses this information, please read our Privacy Policy.

    Complaints:

    If you are unhappy with the service that Tape2go.com has provided to you, Tape2go.com will endeavour to be fair and efficient and maintain confidentiality when handling any complaint you should have.

    If you have a complaint, please contact us via our site enquiry form – click here, or call 0161 351 9515. We shall endeavour to resolve any complaints you may have, and keep you informed about the progress of your complaint. We welcome any suggestion you may have in relation to how our handling of complaints may be improved.

    Changes to the Tape2go.com Terms & Conditions:

    We reserve the right to change these Terms & Conditions at any time. When we make changes, we will update this page and make the revised version immediately publicly available.

    We encourage you to review these Terms & Conditions whenever you visit this website or one of our other company partner websites.